I had reached out to Mark when my husband and I decided that we wanted to move to the Austin area. His communication was prompt and thorough. After discussing our needs Mark matched us up with Alex Tapp to get our house hunting underway. Alex really gave us the 5 star treatment. He took the time to get to know us and he quickly understood our needs. We were moving here from out of state and had to do most of our communication long distance. When we flew to TX we had a very brief window of opportunity to find the perfect home. Alex picked us up from our hotel and took us out for an entire day of house hunting. He was well organized and had the day perfectly planned out. On our last stop of the day we found our perfect home! Alex helped us figure out how to put in a competitive offer and then tried to ease our nerves while we waited for the seller to approve our offer. Once our offer was accepted, he assisted us with navigating through the purchasing process. Being first time buyers we peppered him with questions and he was always kind, patient, and prompt. He gave us recommendations for a terrific lender, home inspector, and even great places to eat while we were in town. Purchasing our first home could have been a huge hassle but with Alex to guide us through the process it was simple and not stressful at all. I would recommend Alex to any and everyone looking to purchase a home in the Austin area. He goes above and beyond while making you feel like you are his only client. Thank you for making our dreams come true! – Mackenzie P.